This is the fourth post in our series for anyone who wants to feel more confident making conversation. Last week, we introduced the first two tools you need to keep a conversation going—a map and compass. This week, we’re unpacking the other three tools you’ll want to carry on every conversational adventure: binoculars, a shovel, […]
Listening
Why Won’t People Listen to Me?
You’re in a conversation with someone, and they ask you a question. You begin to answer, and they’re looking directly into your eyes. But you sense they’re a million miles away. Maybe it’s their lack of facial response. Maybe it’s the quick glance away, distracted by something else. Maybe it’s when their next statement […]
The #1 Way to Build Trust in Any Relationship
The doctor says, “What can I do for you?” “I have a really sore throat,” you reply. “I’m sorry to hear that. OK, I’m going to prescribe a cast for your arm.” You say, “But my arm is fine. My throat is the problem.” The doctor says, “Yeah, but I’m really good at casts. It’s […]