When the space shuttle used to launch, it burned up 90% of its fuel in the first few minutes to escape the earth’s gravity. After that, it’s just a fraction. For many people, starting a conversation is the hardest part of communication. It seems to take 90% of our energy just to make the initial […]
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Finding Common Ground
The phone call came on Monday: “Can you fly to Mexico City tomorrow to teach a seminar on Wednesday?” Normally, my first thoughts are about logistics: arranging flights and hotels, finding the seminar location, and making the right contacts. But this time, my first question was, “Do they speak English?” My Spanish consisted of the […]
The Easiest Book I Ever Wrote
I have a new book coming out in a couple of weeks – sort of. It’s called, “How to Communicate with Confidence.” It took me a couple of hours to write. Here’s the scoop: About a year ago, I received an email from my publisher, telling me that they wanted to republish one of my […]