A friend told me about teaching his teenage son to drive. He said, “For some reason, he had trouble staying in the middle of the lane. He was always veering over to the right. Even when we reminded him, it’s like he just couldn’t figure it out.” “What did you do?” I asked. “Well, I […]
Productivity
Do You Notice the Trash?
If a piece of trash appears on the floor in a room that’s usually spotless, we notice it right away. If a piece of trash appears on the floor in a room that’s usually messy, we don’t see it. That happens in relationships, too. It’s easy to focus on the things our family members, friends […]
How To Steal $80,000
Several years ago, I did some consulting for a large metropolitan gas utility. We were talking about how tiny, little choices lead to huge results. It didn’t take long for this group to get the concept, because they had just gone through a real-life example in their own company. Once upon a time, there was […]