You’re in a conversation with someone, and they ask you a question. You begin to answer, and they’re looking directly into your eyes. But you sense they’re a million miles away. Maybe it’s their lack of facial response. Maybe it’s the quick glance away, distracted by something else. Maybe it’s when their next statement […]
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A Really Simple Way to Overcome Intimidation
Why do some people intimidate us, but not others? It doesn’t matter how confident we feel; there are just some people we get tongue-tied around: It might be their position, their personality or their power. It could be that they just know how to push our buttons, and we don’t know how to respond. […]
The #1 Way to Build Trust in Any Relationship
The doctor says, “What can I do for you?” “I have a really sore throat,” you reply. “I’m sorry to hear that. OK, I’m going to prescribe a cast for your arm.” You say, “But my arm is fine. My throat is the problem.” The doctor says, “Yeah, but I’m really good at casts. It’s […]