My son, Tim is a night person. When he was little, he would sleep in until we woke him, and would fight his early bedtime every night. He absolutely loved nighttime – the later, the better. He’s naturally at his best as evening approaches, and it’s still his favorite time of day. It’s tougher now, […]
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What to Do in Case of a Morning Person
5:15 AM – It’s dark outside, and peaceful. I have a two-hour drive ahead for an early meeting with a client, so I decide to grab coffee for the trip. I pull the door open at the local Starbucks. I’m barely inside when I hear the shouting from across the room: “GOOD MORNING, SIR! GREAT […]
How to Talk to a Real Person
“Welcome to our hotel,” the desk clerk said. I’ve heard those words thousands of times over the years. Most of the time, they’re spoken by a smiling employee who wants my first encounter with the hotel to be positive. “We have your payment information on file . . . breakfast starts at 6:00 . . […]